‘Andy Collins is the foremost trainer in personal communication skills in the North East of England.
We commissioned Andy to help us improve our service (we wished to increase our membership, improve our reputation locally and establish our development priorities for the next 5 years).
Our funds are limited so it was really important to get someone experienced who was down to earth, could understand what we wanted, got quick results and only charged us for what he actually did! Amazingly Andy ticked all these boxes and more.
Andy was very approachable and worked with us to help us clarify our own ideas and aims before making his recommendations. He has used many of his vast range of communications skills to help us – these included developing our whole public relations strategy, writing copy, conducting market research, facilitating meetings, training on communication skills. He also audited and advised us on how to improve our website content and site signage. None of this was done in a top-down way.
Andy was clear about the things we were already doing well and the changes he recommended made perfect sense and had an immediate improvement on how we felt about our Resources Centre and how we communicated with our members. All through the process Andy was patient, open to our evolving ideas and really helpful and friendly to work with.
I would be more than happy to recommend his services, especially to organisations, businesses or charities who could benefit from some good quality PR advice but think they can’t afford it.’
– Karenza Passmore, North East Religious Resources Centre
“Andy was clear about the things we were already doing well and the changes he recommended made perfect sense.”
So much more than I expected
I came across Andy, when I was looking for some practice in conversation before the job interview. Since English is not my first language I am somehow missing the richness of my vocabulary. The experience with Andy was so much more than I expected. He introduced me to the unwritten rules of English communication, he came completely prepared by asking me question closely related to my job interview, he thought me the principles of job interviews that I was not aware of before. But most of all, he gave me the confidence, that I can impress the audience with my performance.
Many thanks for all your help
Many thanks for all your help and advice to prepare me to deliver the best man speech. It went very well indeed and I received numerous compliments including at least two that mentioned the quality of delivery. Well done you!
M. County Durham
Our relaxed discussions have enabled me to develop greater confidence in my ability to deliver presentations, but also to work towards eliminating the unhelpful habits and fears that I have carried with me throughout my adult life.
O. County Durham
He gave me courage and confidence
I was very nervous about making a speech but Andy helped me make an amazing one. I could not have done it without him – he gave me the courage and the confidence to do it. I’m actually really proud of myself. I can’t really put in to words how grateful I am.
M. South Tyneside
I would recommend your service to anyone
Everything went very well at our wedding and I had no problems at all with my speech, I received a lot of compliments on my speech, and there wasn’t a dry eye on the. Thank you for all of your help with my preparation, I would certainly recommend your service to anyone that may need speech coaching.
Thank you for finding the time
Thank you for finding the time to write lots of explanations. With your help, my chances of being chosen for an interview at College have definitely increased.
Huge and positive difference to me
Thank you again for your tuition over the past few months. It’s been very enjoyable and the results have made a huge and extremely positive difference to me in many ways. I really appreciate all you’ve done.
K, County Durham
I couldn’t rate him highly enough
Organised, down to earth and very easy to talk to; Andy not only understands a wide range of issues a client may have but finds clear, inventive and articulate ways to tackle them. It has been a pleasure to work with Andy and I couldn’t rate him highly enough.
A great team player
Andy was always a really helpful and reliable colleague. Ready with useful, pragmatic advice and prepared to put himself out to lend a hand. A great team player – look forward to working with you again sometime Andy!
Phil Morcom, Communications, Leeds City Council
His teaching is engaging and insightful
Andy quickly identified issues with the speed of my speech and quickly got to work developing a better rhythm and speed of delivery. His teaching is engaging and insightful, each lesson having been carefully tailored to meet my individual needs. Lessons were varied, to help tackle the issue from different directions and this helped maintain a fresh delivery of the material. Andy was always punctual, dedicated and throughly professional throughout the period we worked together. All in all it was a highly enjoyable experience working with Andy and I would recommend him to anyone looking to improve their speech.
Handle queries that others couldn’t
‘Andy was a great Press Officer for DWP and consistently kept me and his other colleagues informed about his stories. Moreover Andy always got the level of detail just right for the event or story in question. Andy knew his audiences really well, and had great relationships with media in his area, meaning he was able to sell-in stories or handle queries that others couldn’t. I miss working with Andy, he could always be relied upon to pull off that short notice PR triumph against the odds!’
- Howard Sargent, Press Officer - Planning and Strategy, DWP National Press Office, London
‘Andy is an inspiring tutor, full of enthusiasm and knowledge. I always felt that Andy’s lessons were personalised and tailored specifically to my needs. He made me feel at ease and increasingly confident with every lesson. Dedicated, professional, reliable – what more could you ask for! I would highly recommend him without hesitation.’
A, County Durham
True mentor to me
‘Andy was a true mentor to me when I worked with him in the DWP Regional Press Office. He is a consummate PR professional with a seemingly boundless knowledge of the media. His impressive news judgement, coupled with his creativity, always achieves great results. Andy is personable, always great fun to work with, and I don’t hesitate for a second in recommending him.’
- Dawn Tudge, Regional Press Officer, DWP
Top quality advice
‘Andy has consistently provided top quality advice to me and my team over a number of years on engaging the media and I’ve always felt very confident in his ability to deliver the best media coverage we could expect as part of our integrated marketing and communications efforts. I’ve enjoyed working with Andy too, he’s a great colleague to have as part of the team being personable, pragmatic and down-to-earth but always positive and willing to contribute and pull his weight.’
- Charlotte Knaggs,Group Communications Manager, DWP